Legal
Battery and WEEE Disposal
Portable power stations, extra batteries and many accessories are electrical and electronic equipment and contain batteries. At the end of their life they must be collected separately, so that valuable materials can be recycled and hazardous substances do not harm the environment or human health. This page gives the information that sellers of electrical equipment and batteries must provide under EU law, in Germany in particular under § 18 of the Electrical and Electronic Equipment Act (Elektro- und Elektronikgerätegesetz, ElektroG) and § 24 of the Battery Act (Batterierecht-Durchführungsgesetz, BattDG), which implements the EU Battery Regulation (Regulation (EU) 2023/1542).
1. Never put old devices or batteries in household waste
Old electrical devices and waste batteries must not be disposed of with unsorted household waste. Hand them in for separate collection instead.
The crossed-out wheeled bin symbol on a device, a battery or its packaging is a reminder of this obligation.
If a chemical symbol is printed below the crossed-out wheeled bin on a battery, the battery contains more than a specified amount of a heavy metal:
- Hg: more than 0.0005 % mercury;
- Cd: more than 0.002 % cadmium;
- Pb: more than 0.004 % lead.
Under the EU Battery Regulation, batteries are gradually receiving further labels, for example on their chemistry and capacity and, later, a QR code with more information.
2. Separate removable batteries and lamps first
Before you hand in an old device, remove any waste batteries that are not enclosed in the device and can be taken out without destroying it, as well as removable lamps, and hand them in separately.
Do not open a power station or a battery pack to take out cells. The battery built into a power station stays in the device, and the device is handed in as a whole. Extra (expansion) batteries that are separate units are handed in as batteries.
3. Where you can return them free of charge
- Public collection points. In every EU country, private households can hand in old electrical devices and waste batteries free of charge at public collection points, for example municipal recycling centres. Your municipality can tell you the nearest one.
- Retailers. In Germany, larger retailers of electrical equipment, including online sellers with large storage and shipping areas, must take back old devices free of charge: an old device of the same type when you buy a new one, and small devices with no external dimension above 25 cm (up to three per type) even without a purchase. Shops that sell batteries generally take back waste batteries free of charge, whatever the brand and without the need to buy a new one. Similar take-back rules exist in other EU countries.
4. Returning old devices and batteries to us
We ship from China, so you cannot hand in old devices in one of our shops.
Our take-back service in your country: Available on request — contact [email protected]
Please do not send an old device or battery to us without contacting us first. Lithium batteries are dangerous goods and may only be shipped under special conditions.
5. Delete your personal data
Some devices store personal data, for example app accounts, Wi-Fi access data or usage history in connected power stations. You are responsible for deleting personal data from an old device before you hand it in.
6. Handle lithium batteries safely
- Do not damage, open, crush or heat batteries, and never throw them into a fire.
- Before you take a battery to a collection point, cover exposed terminals with adhesive tape or put each battery in its own plastic bag to prevent short circuits.
- If a battery is damaged, swollen, leaking or overheating, stop using it. Keep it on a non-flammable surface away from flammable materials, tell the staff at the collection point that it is damaged, and do not ship it.
- Lithium batteries in household waste or in the packaging bin can start fires in waste collection vehicles and sorting plants.
7. Avoiding waste and extending battery life
You help to avoid waste by using your devices for as long as possible:
- Follow the manufacturer's manual for charging, use and storage. For long-term storage, most manufacturers recommend keeping the battery partially charged, storing it in a cool, dry place and topping it up every few months.
- Avoid extreme temperatures and deep discharge where the manual advises against them.
- If a device still works, pass it on for further use. If it is defective, ask us about repair before you replace it; see section 10 of our Terms and Conditions.
Separately collected devices and batteries are recycled: metals such as lithium, cobalt, nickel, copper and aluminium can be recovered and used again. Batteries and devices that are disposed of incorrectly can release hazardous substances into soil and water and harm human health.
8. Our registrations
Our registrations for electrical equipment, batteries and packaging are listed in our Imprint.
This English version is the binding version. Translations are provided for convenience.